Returns & Exchanges

At Siwa Fragrances, we want you to be completely captivated by your scent. If you are not satisfied with your purchase, we offer a 30-day return policy for items in their original, unopened packaging.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and reason for return to receive a Return Authorization.

2

Secure Packaging

Carefully pack the fragrance in its original box and protective sleeve to ensure it arrives back to us in pristine condition.

3

Ship the Item

Attach the provided shipping label to your package and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing